Elan Vitale Salon & Day Spa
To our Valued Clients,
Due to a high volume of appointment requests, and out of respect for our staff, scheduling will require forty-eight (48) hours notice for any and all cancellations.
If booking with a gift certificate specifying a service, cancellations that are made with less than 48 hours notice will be void and no longer active for use.
For customers paying with gift certificates of a dollar value, the applicable retainer fee will be processed upon the time of booking. It is only refundable to the certificate if the client provides 48 hour notice before cancellation.
Gift certificates hold no cash value.
Touch up appointments that are altered without 48 hours notice will incur a cancellation fee of 50%. Future appointments will require prepayment.